Payment Methods

Effective Date: July 18, 2026

At Gardivo, we offer a range of secure and trusted payment methods to make your shopping experience simple, convenient, and safe.

All payments are processed through secure, encrypted payment gateways to help protect your personal and financial information.


Accepted Payment Methods

Depending on your device, browser, and location, you may be able to pay using one or more of the following methods:

  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Apple Pay
  • Google Pay
  • Shop Pay
  • UnionPay (where available)

The payment options displayed at checkout may vary based on eligibility and availability.


Secure Transactions

Every payment made on www.gardivo.co.uk is protected using SSL (Secure Socket Layer) encryption.

Our trusted payment providers process your payment securely, and Gardivo does not store your full credit or debit card details on our servers.


Payment Authorization

When you place an order, your payment will be authorised and verified before your order is processed.

In some cases, additional verification may be required to protect against fraudulent transactions. If necessary, we will contact you using the information provided during checkout.


Currency

All prices on our website are displayed in British Pounds Sterling (£ GBP).

If you are using a card issued in another currency, your bank or card provider may apply exchange rates or additional fees. These charges are determined by your financial institution and are outside Gardivo's control.


Failed or Declined Payments

A payment may be declined for several reasons, including:

  • Insufficient funds.
  • Incorrect payment details.
  • Card issuer security checks.
  • Expired payment card.
  • Bank authorization failure.
  • Suspected fraudulent activity.

If your payment is declined, please:

  • Verify that your payment information is correct.
  • Contact your bank or card provider.
  • Try a different payment method.
  • Contact us if you continue to experience difficulties.

Payment Confirmation

Once your payment has been successfully completed, you will receive an order confirmation email containing:

  • Your order number.
  • Order summary.
  • Payment confirmation.
  • Delivery details.

If you do not receive your confirmation email, please check your spam or junk folder before contacting us.


Refunds

Approved refunds are issued to the original payment method used for your purchase.

Refunds are typically processed within 7 business days after the returned item has been received and approved. Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

For more information, please refer to our Refund & Returns Policy.


Fraud Prevention

To protect our customers and our business, Gardivo reserves the right to:

  • Request additional payment verification.
  • Decline suspicious transactions.
  • Cancel orders suspected of fraudulent activity.
  • Report unlawful activity to the appropriate authorities where required by law.

These measures help ensure a secure shopping experience for all customers.


Contact Us

If you have any questions about payment methods or need assistance with your order, please contact us.

Gardivo

55 Montague Road

London

W7 3PG

United Kingdom

Email: contact@gardivo.co.uk

Phone: +44 7882 522895

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM

Saturday & Sunday: Closed